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Essential People Skills for School Leaders

This four-part series provides practical, school-relevant tools to help academic and operational leaders manage people with confidence. From hiring to feedback, documentation to development, this course focuses on the everyday leadership skills that build strong teams, reduce friction, and foster a positive workplace culture.

Course Content

Week One

Hiring and Onboarding with Purpose

  • Clarifying roles and setting expectations

  • Inclusive recruitment practices

  • What makes onboarding successful (and where it often fails)

Week Two

Feedback and Performance Conversations

 

  • How to give feedback that supports growth

  • Coaching vs. evaluating

  • Common pitfalls and how to avoid them

Week Three

Managing Difficult Conversations and Conflict

 

  • A simple framework for tough conversations

  • Listening to understand, not to fix

  • When to escalate and how to document

Week Four

Building a Positive Team Culture

 

  • Your role in shaping culture

  • Recognition, motivation, and accountability

  • Small leadership habits that make a big difference

Learning Goals

 

Strengthen Core People Management Skills
Gain practical tools to confidently manage staff across academic and operational teams, with a focus on everyday leadership actions that foster clarity, accountability, and collaboration.

Hire and Onboard with Intention
Learn how to define roles clearly, implement inclusive hiring practices, and design onboarding processes that set new team members up for success from day one.

Deliver Effective Feedback and Performance Support
Develop the ability to give growth-oriented feedback, distinguish between coaching and evaluation, and navigate common communication pitfalls in performance conversations.

Navigate Difficult Conversations with Confidence
Use a clear, structured approach to address conflict, listen empathetically, and document appropriately when issues arise — knowing when and how to escalate when needed.

Cultivate a Healthy and Motivating Team Culture
Understand your influence on team culture and discover everyday leadership habits that boost morale, build trust, and reinforce shared values through recognition and accountability.

Course Facilitators

Ilaria Cortesi

Who should join this course

Aspiring and new managers, department heads, team leads, and coordinators

Course Logistics

Course Start: 20 Jan 2026

Course Duration: 3 weeks

Course Meeting Dates: 20 Jan 2026 / 27 Jan 2026 / 3 Feb 2026

Course Start time: 13:00 CET

Course Weekly Meeting: 90 minutes 

Course Cost: USD 400

This course is an online course, where participants will have access to instructional materials through our learning management system and attend an online zoom meeting for further collaborative and peer to peer learning.

Maximum participants for this online course is 20 only. Register now!

Registration is not complete until payment has been received by Sage Consultancy.

All Course materials, Online discussions and participant  communication is managed through our learning management system.

Registration Deadline: 15 January 2026

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